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Hospitality App Cost Estimate

What is a hospitality app?

A hospitality application is a web, mobile, or desktop application that enables users to make reservations at restaurants and hotels. Hospitality apps typically offer features such as the ability to browse menus and reviews, create guest profiles with photos and contact information, view available reservations for a given date range, book reservations online, interact with staff before and after their stay (for example by requesting room service), and submit reviews of their experience. Hospitality apps are often similar to certain customer relationship management (CRM) apps, with functionalities like guest/client check-in and tracking. Some hospitality apps also include reservations and ticketing functionalities. HotelTonight is one of the most popular examples of a hospitality app. Examples of hospitality apps built with Crowdbotics:

What is the typical cost to build a hospitality app?

A hospitality app usually costs about $37,500 to build. However, the total cost can be as low as $25,000 or as high as $50,000. A hospitality app with a low number of features (also known as a minimum viable product, or MVP) will be more affordable than an app that includes all intended functionality. For example, here are some previous hospitality app price quotes from Crowdbotics:

How long does it take to build a hospitality app?

A hospitality app usually takes 356 hours to build. However, a hospitality app can be built in as few as 67 hours, or in as many as 667 hours. The exact timeline mostly depends on how complicated your specific app is. As a general rule, it will take longer if you require highly custom designs, niche features, complex logic, or non-standard release platforms. For example, some previous hospitality apps build with Crowdbotics received the following hourly estimates:

Not seeing what you’re looking for?

Crowdbotics has quoted and built hundreds of applications for teams of all sizes. Browse our historical estimates by industry and app type to understand possible costs and considerations.

How to successfully grow your hospitality application

A hospitality app can use a variety of growth strategies to reach new users, such as offering free trial period subscriptions and asking current customers to refer the app to their friends (using referral credits). In order to achieve significant growth, a hospitality app must make it simple for guests and employees to access the app, which means that it is important for the app to be easily searchable within the platform.

Risks and challenges of building a hospitality application

For a hospitality app to be successful, it must attract a critical mass of users. If your app is not well-received by users, you may fail to gain the critical mass to make your business sustainable. In addition, you can face legal risks related to discrimination, privacy violations, and fraud. You should conduct legal research before developing the app in order to determine if there are any legal requirements that may impact how your app functions at the outset.